Representative service activies include the following:
- President, ACM SIGDOC (2003 – 2005)
- Member, IEEE ICSM Steering Committee (2008 – present)
- Chair, IEEE WSE Steering Committee (2002 – present)
- Co-Chair, SDM-DS Editorial Board (2004 – present)
- Member, IWCASE Executive Board (2000 – present)
Reviewing & Refereeing
- National Science Foundation (NSF): ITR Awards, CAREER Awards
- Natural Sciences and Engineering Research Council of Canada (NSERC)
- Kluwer Academic: Automated Software Engineering, Journal of Intelligent Information Systems
- ACM: Computing Reviews, Computing Surveys
- IEEE Computer Society: Software, Transactions on Software Engineering
- British Computer Society: IEE Software
- John Wiley & Sons: Journal of Software Maintenance & Evolution, Book drafts
- Prentice-Hall: Book drafts
- General Chair, The 24th IEEE International Conference on Software Maintenance (ICSM 2008: Sept. 16-20, 2008; Beijing, China).
- Member, The 24th ACM International Conference on Design of Communication (SIGDOC 2006: Oct. 18-20, 2006; Myrtle Beach, SC).
- Member, The 22nd IEEE International Conference on Software Maintenance (ICSM 2006: Sept. 24-27, 2006; Philadelphia, PA).
- Finance Chair, The 8th IEEE International Symposium on Web Site Evolution (WSE 2006: Sept. 23-25, 2006; Philadelphia, PA).
- Member, The 3rd International Workshop on Software Development Methodologies for Distributed Systems (SDM-DS 2006: May 2006; Shanghai, China).
- General Chair, The 23rd International Conference on Design of Communication (SIGDOC 2005: Sept. 21-23, 2005; Coventry, UK)